You can always access your printable gift-card on our site. Go to "Track My Order" at the bottom of the page, enter your order information, and click the "download" link.
If you checked out as a guest you will need to log out of your account first.
Most of the time when your recipient does not receive their gift-code email it landed in their junk folder. If they are not able to locate the email, please reach out to us and we'll have it resent.