Can I change or cancel my order after it has been placed?

We process your order as soon as you place it. So, in most cases we unfortunately do not have the ability to modify or cancel it.

However, you can return or exchange most Grommets after you receive them. See our return policy for details.

Just need a change in size or color? 

If you ordered the wrong thing on accident, we can exchange it for the right item free of charge, as long as the item is in stock. Just submit a return request and leave a comment in the notes letting us know what you'd like to swap for.

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