Returning a gift that was purchased at The Grommet is easy. Just go to our Returns page first. If you have a Grommet account, log in. If not, just start a return as a guest.
To complete your return, be sure to do the following:
- Have your shipment number and the shipping zip code ready
- To make sure you get the required return shipping label, enter your own name and email address (not those of who bought the gift)
- Answer the question "Did you make this purchase?” by selecting "No.”
We’ll give you a store credit in the refund amount if you’re logged in. Or if you’re doing the return as a guest, we’ll send you a gift card for the refund amount.